Shipping policy

Order Processing

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Processing time refers to the time it takes for us to prepare your order before it is shipped.


Shipping Times

Estimated delivery times depend on your location.

United States:
7–12 business days

International Shipping:
10–20 business days

Please note that delivery times may vary depending on your local postal service, customs processing, or unexpected delays.


Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. From time to time, we may offer free shipping promotions on selected orders.


Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.


Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact our support team and we will work with the carrier to resolve the issue as quickly as possible.


Incorrect Address

Please make sure your shipping address is correct before completing your order. We are not responsible for packages delivered to an incorrect address provided at checkout.


Contact Us

If you have any questions about your order or shipping, please contact us at:

calmcat.store@gmail.com

We will be happy to assist you.